Important Notice Regarding Coronavirus (COVID-19) and your Benefit Plan
Experience care your way. Dual Choice PPO allows you to choose how and where you get care, and how to manage your costs.
Quick Documents and Links
Search for Providers
Provider Directory Options by Location:
In Georgia: Find Network Providers and Locations
In another Kaiser Permanente State: The PHCS Network provides access to care in the Kaiser Permanente states of CA, CO, HI, MD, OR, VA, WA, and DC.
Non-Kaiser Permanente States: The Cigna HealthcareSM PPO Network* only provides access to care in non-Kaiser Permanente states.
*Disclaimer: The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.
Find Kaiser Permanente Pharmacies in Georgia
Hospital Surprise Billing Rating
Find Network providers and locations
Formulary
Dual Choice PPO Prescription Drug Formulary 2024
Formulary - MedImpact Immunization List for 2022
Claim Forms
Medical: Medical Claim Reimbursement Form
Pharmacy: Drug Reimbursement Form
Other Documents and Forms
Dual Choice PPO New Member Welcome Book
MedImpact Standard Commercial Guidelines
Permanente Advantage Precertification Request Form
Understanding Your Plan and Benefits
Learn about features and benefits of Dual Choice PPO under the provider and pharmacy sections.
How to Access Covered Care
Learn how to get care with the Dual Choice PPO insurance plan.
Finding Doctors and Facilities
You can choose your provider and where to get care.
Pharmacy
Where and how to fill prescriptions.
Precertification
An overview of precertification and how to obtain it.
Member Support
Where and how to get member support.
Claims
When you need to file a claim and how to submit one to Kaiser Permanente.
Coverage Documents
Need a coverage document?
Documents and Forms
View, download, or print commonly used forms, FAQs, and other documents here.